Refund Policy

At PHERYNOX, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. This refund policy outlines the procedures and conditions under which refunds will be granted.

Eligibility for Refunds

All requests for refunds must be made within 30 days of the purchase date.
To be eligible, the product must be unused and in the same condition that you received it.
The product must be in the original packaging.
You must provide a receipt or proof of purchase.

Non-Refundable Items

Certain goods are exempt from being returned, such as perishable products, personalized items, and items on clearance. Additionally, any digital products are not eligible for a refund.

How to Request a Refund

To initiate a refund, please contact our customer support team via email at [email protected] or call us at (123) 456-7890. Please provide your order number and reason for the refund.

Processing of Refunds

Once your refund is approved, we will initiate a credit to your credit card or original method of payment. Processing time may vary depending on your card issuer's policies.

Contact Us

Should you have any questions regarding our refund policy, please do not hesitate to contact us at [email protected]. We are here to assist you.